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Guide:
Faculty/Staff and Student Wireless Access

Summary:
Instructions for connecting to Georgia Southern's Wireless Network

Description:
Georgia Southern requires users to authenticate when connecting to the internal wireless network. If you are a Georgia Southern user, these instructions will help you connect to our public wireless network.


Q: What is the difference between the two wireless networks?

A: The internal network requires each user to authenticate. Once authenticated, you can access resources behind the campus firewall (internal web servers, applications, network drives, etc.). The public wireless connection is for users who are visiting and do no have authentication credentials. These users cannot access internal resources.


To connect to the internal wireless network, please follow these steps:
  1. Wireless Configuration
  2. User Authentication
    1. Web Login
    2. Clean Access Agent
  3. Vulnerability Assessment
    1. Windows
    2. Macintosh
    3. Linux
  4. Remediation
    1. Missing REQUIRED Software
    2. Missing OPTIONAL Software
  5. Removing the Clean Access Agent

Wireless Configuration

  1. Double click the Wireless Network Connection icon in your systray.

  2. Click View Wireless Networks.

  3. Select gsucampus from the list, then click Connect at the bottom of the page.

  4. Click OK to confirm your settings. You should now be connected to the Georgia Southern Internal wireless network. You can confirm this by viewing your IP Address. Internal users should receive an address similar to this:
    IP: 141.165.108.100
    Subnet: 255.255.254.0
    Gateway: 141.165.108.1

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User Authentication

User authentication simply means you need to provide proper credentials (i.e. your MyGeorgiaSouthern/Novell Username and password) in order to gain access to the network. All first time users will first authenticate using the Web Login. Windows Users will then be directed to download and login using the Clean Access Agent.

Web Login

Open any web browser, such as Internet Explorer, Safari, Firefox, Opera, etc. If your network settings are configured properly, you should be automatically redirected to the authentication page:

Wireless Redirect

If you don’t know your MyGeorgiaSouthern ID or password, click the Help link to view/reset it.

Web Login is the user authentication method for all non-Windows based computers. Users running Windows 98 or higher are required to authenticate using the Clean Access Agent.

Clean Access Agent

If you are running Windows 98 or higher, you will be directed to install the Clean Access Agent. For Windows users, the Agent will now be the method for authenticating.

Clean Access Agent Download

Click Download Clean Access Agent button. Although you can choose to open the file directly, we recommend saving it to your hard drive so you can re-install at a later time, if necessary. If you would like to install the Clean Access Agent before you arrive, click here.

Once the Agent installer is saved, double-click to install. Following the wizard installation instructions should only take a minute or two.

Once Clean Access Agent is installed, the login window will appear automatically whenever your computer attempts to access the network. Enter your MyGeorgiaSouthern/Novell username and password, select your user type, and click Login.

If the Clean Access Agent log in window doesn't appear automatically, you probably have an installed firewall (e.g. Norton Internet Security) preventing the window from popping up. To bypass this problem, modify your firewall rules to allow Clean Access Agent (port 8905). The method for modifying the rules vary depending on the firewall you're running.

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Vulnerability Assessment

After you successfully log into the system, Clean Access checks your computer for vulnerabilities to make sure it meets the necessary security requirements for connecting to the network. Only compliant computers are granted full network access. Each Monday your machine will be revalidated to ensure compliance.

What are the requirements for accessing the network?

It's possible that the minimum requirements may vary from time to time in order to remain proactive in preventing new viruses and trojans from infiltrating the network. All students are accountable for keeping their computer updated with current antivirus software and all operating system security patches. Here are the current and planned specific requirements that Clean Access checks:


Windows

Current requirements:

  • Clean Access Agent 4.1.10.0
  • Automatic Updates enabled and set to "Download and prompt..."
  • All Windows Critical updates
  • Up-to-date Antivirus software Symantec/Norton (Provided to all Georgia Southern students at no charge), McAfee, TrendMicro or others.


Macintosh

Current requirements: Web Login


Linux Current requirements: Web Login

If no vulnerabilities are found, your computer is considered compliant and is granted full network access. If vulnerabilities are found, your computer is moved into remediation.

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Remediation

If your computer fails the vulnerability assessment, it is moved into remediation, and you are provided with directions for fixing/patching it. You are given temporary network access in order to download any necessary software. Clean Access makes the distinction between REQUIRED and OPTIONAL software.

Missing REQUIRED Software

Required software must be installed before your computer will be granted network access. If your computer is missing required software, you'll see a message like this:

Click the Go To Link (or Download) button to download and install the required software. Because this is required, you must correct the problem before full network access is granted.

Missing OPTIONAL Software

At times, Clean Access may notify you of optional software your computer is missing. If your computer is missing optional software, you'll see a message like this:

In this example, the message does NOT mean you need to install Microsoft AntiSpyware in order to gain network access. If you are already running AntiSpyware tools, simply click Next in order to gain access to the Internet.

If you'd like to download and install the optional software, click the Go To Link (or Download) button.

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Removing the Clean Access Agent

The Clean Access Agent is required in all residence halls and Wireless connections on campus. If you connect your computer to the Internet somewhere other than in a residence hall, the Clean Access Agent is not required and simply will not appear. However, if you move off-campus and no longer need to connect your computer to ResNet, you'll probably want to remove the Clean Access Agent. To do so, go to Start -> Control Panel -> Add or Remove Programs. Select Clean Access Agent and click Remove.

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Please send comments and recommendations to resnet(at)email.georgiasouthern.edu replace (at).
Site updated 8.06.2007